Frequently asked questions about Sfeira

Sfeira is the European platform that brings together five jobs in one place : ticketing and season tickets, the supporter experience (branded app, wallet, notifications, games), the online shop and mobile payments, the partner area, and your digital communication tools — news feed, push notifications, publishing to your social media and messaging.

These are five jobs that most organisations currently handle with five different tools, five subscriptions and as many databases Where others build one piece, Sfeira builds all five — and you pay for the lot at the price of a ticketing system. For sports clubs, theatres and venues, festivals and associations.

A ticketing platform sells tickets. That is all, and that is already something.

Sfeira sells your tickets et your season tickets, powers your supporter app, runs your shop, takes payment at the box office, manages your partners and publishes to your social media — in one tool, on one database.

And you pay neither a compulsory subscription nor five licences: a single commission, payment fees included.

Sfeira is for sports clubs (professional, semi-professional and amateur), theatres and venues, festivals and one-off events, and associations of every size.

Sfeira offers ten modules: ticketing, season tickets & renewals, memberships & patronage, box office, access control, occupancy planning, partner area, fan engagement, cross-sell & up-sell, and data. You switch on only the ones you need.

Yes. Sfeira provides a mobile app in your branding (logo, colours, name), published on iOS and Android, with push notifications, a news feed, wallet, member area and gamification.

Payments are secure and powered by Viva.com: Smart Checkout for online sales and mobile SoftPOS at the box office.

In Europe. Sfeira controls its hosting and its data, with compliance built in from the start and GDPR applied by design.

Yes. Associations run their memberships and dues online, self-service renewal, patronage and the member area — with no spreadsheets and no cheques.

And it does not stop at memberships: anything you sell can be sold through Sfeira. School-holiday courses, sports schools, tournaments, raffles, dinners and social evenings, galas, trips and stays — every event opens

Sfeira charges no subscription to get started. The Lite opens every feature and is paid for by commission alone, quoted excluding VAT: 8% up to €25,000 of annual volume, 7 bank fees included, with no fixed fee per transaction. The Premium plan is €129/month excl. VAT with a 5% commission excl. VAT capped at €3 excl. VAT per sale (across all commissionable flows), the partner area included

It depends on your ticket prices. On an €8 ticket, a platform applying a €0.99 minimum per ticket takes 12% of the price; at the 7% tier, Sfeira takes €0.56 excl. VAT, bank fees included. On higher-priced tickets the gap reverses — and we would rather tell you. Either way, you have no subscription and no

No. The payment fees are included in the rate, there is no fixed fee per transaction, and no subscription on Lite. What you see is what you pay. The only remaining items are,

Depending on your ticket prices, yes or no — and we would rather tell you before than after. On low-priced tickets, very common in amateur sport, platforms applying a minimum per ticket work out considerably more expensive than us. On high-priced tickets, a platform with a low flat commission can be cheaper. The real comparison is the total across a season, including everything you use: season tickets, memberships, shop, partners and app.